Since tenancy deposit protection became law, disputes are decided on evidence. Landlords and agents compare the check-in inventory with the check-out report. These seven items cause most deductions.
- The oven. The single most-cited item. It must be professionally clean, inside and out.
- Limescale. Bathrooms in London's hard-water areas need descaling, not just wiping.
- Carpets. If the check-in says 'professionally cleaned', the check-out must too.
- Walls and marks. Scuffs from furniture and picture hooks.
- Windows. Interior glass and sills are almost always inspected.
- Bins and outside areas. Empty, clean, no rubbish left behind.
- Appliance interiors. Fridge, freezer, washing machine, dishwasher filter.
Keep your check-in inventory, take dated photos on the day you leave, and get a receipt for any professional cleaning. That receipt is your strongest evidence in a dispute.